Payment Policy

Last Updated: June 17, 2025

Overview

This Payment Policy explains how payments are handled when you shop at Mi Casa Furniture — an online furniture retailer offering sofas, dining sets, beds, servers, and related home furnishings. By placing an order on our website, you acknowledge that you have read, understood, and agreed to the payment terms set out below.

1. Accepted Payment Methods

We accept the following payment options at checkout:

Payment Method	Supported Types
Credit Cards	Visa, Mastercard, American Express, Discover
Debit Cards	Visa Debit, Mastercard Debit

Please note: We do not accept cash on delivery, personal checks, cashier's checks, money orders, bank/wire transfers, or cryptocurrency (such as Bitcoin) as payment for orders placed through our website.

2. Payment Security

Protecting your financial information is important to us. All transactions on our website are processed through established, reputable payment gateways. Your payment details are encrypted during transmission and are not stored on our servers. We do not store complete credit or debit card numbers; card details are managed exclusively by our certified payment processors.

3. Order Payment & Processing

3.1 Payment Processing

Payment in full is required at the time the order is placed. We do not hold orders pending later payment.
All prices displayed on the website — including sofas such as the Plush Feather-Fiber Sofa in Granite Gray, dining sets like the Grey Counter Height Dining Table Set with 4 Chairs, and beds such as the Dark Brown King Panel Bed with Traditional Frame — are listed and charged in United States Dollars (USD).
An order moves into the fulfillment stage only after the payment has been authorized and confirmed by your payment provider.
For larger furniture items (for example, the Honey Finish 60" Solid Mango Wood Dining Server or the Dark Brown Counter Height Table with 4 Faux Leather Bar Stools), please ensure your card's available limit covers the full order total before completing checkout, as partial payment is not supported.

3.2 Order Confirmation

Upon successful payment, a confirmation email is sent to the address you provided at checkout. This email includes your order number, an itemized summary of your purchase (product names, quantities, and prices), and payment receipt.
Please retain this email for your records.
If the confirmation does not arrive within 30 minutes, first check your spam or junk folder. If it is still missing, contact our customer service team using the details at the end of this page.

3.3 Pricing Errors

Occasionally, a product may be listed at an incorrect price due to a typographical, data-entry, or technical error. Examples might include a sofa or dining set appearing at a fraction of its intended price.

In such cases, Mi Casa Furniture reserves the right to cancel the affected order, even after a confirmation email has been issued.
If your payment was already captured, we will issue a full refund of the amount charged.
We will notify you by email as soon as we become aware of the error.

4. Billing Information

4.1 Billing Address

The billing address you submit must match the address held by your bank or card issuer. Please double-check that your street address, city, state, and ZIP code are complete and accurate. Mismatched or incomplete billing details are a common cause of payment declines and may result in order delays or cancellations.

4.2 Invoices

A digital invoice is emailed automatically once your order is confirmed.
If you require a formal, itemized invoice for business, tax, or accounting purposes, please write to info@micasafurniture.net and our team will provide one.

5. Taxes & Additional Charges

5.1 Sales Tax

Applicable sales tax is calculated automatically at checkout based on your shipping destination.
Tax rates differ across states, counties, and municipalities and may change without prior notice.

5.2 Additional Fees

We do not charge processing fees, handling fees, service fees, or any hidden surcharges beyond the listed product price and applicable sales tax.
Shipping is free on all orders — there is no minimum purchase requirement and no additional delivery fee at any point during checkout or fulfillment.

6. Payment Issues

6.1 Declined Payments

If your payment does not go through, consider the following steps:

Review your card details — confirm the card number, expiration date, CVV code, and billing address are entered correctly.
Check available funds — make sure the card has sufficient balance or credit to cover the full order total.
Call your bank — many issuers automatically block unfamiliar online transactions. A quick call can usually lift the block immediately.
Try another card — if one card continues to fail, an alternative card may resolve the issue.

If none of these steps work, please contact our support team and we will help troubleshoot with you.

6.2 Authorization Failures

In some cases, your bank's fraud-prevention systems may automatically decline a transaction without an obvious reason. This is an independent security measure outside of Mi Casa Furniture's control. If you experience repeated authorization failures, reach out to us at info@micasafurniture.net and we will do our best to assist.

7. Order Cancellation & Refunds

7.1 How to Cancel an Order

Send a cancellation request to info@micasafurniture.net as soon as possible.
Orders may be cancelled within 24 hours of placement, provided they have not yet entered processing or shipping.
Once an order has shipped, it can no longer be cancelled. In that case, the item may be returned after delivery in line with our Return & Refund Policy.

7.2 Refunds

Refunds are issued to the original payment method used at checkout.
Refunds are typically processed within 10 business days of cancellation or return approval. Additional time may be required for the credit to appear on your statement, depending on your bank or card issuer.
Return shipping is free. We provide a prepaid return shipping label at no cost to you, regardless of the reason for the return.

For full details, please refer to our Return & Refund Policy page.

8. Financing & Installment Plans

Mi Casa Furniture does not currently offer financing, installment plans, layaway, or buy-now-pay-later services. All orders must be paid in full at the time of purchase.

9. Changes to This Policy

Mi Casa Furniture may revise this Payment Policy at any time, with or without advance notice. Updates take effect immediately upon posting to this page. We recommend reviewing this page periodically to stay informed.

Continued use of our website and services after changes have been posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Payment Policy, need help with a transaction, or require any other assistance, our customer service team is ready to help.

Mi Casa Furniture